What's New

Hybrid Cloud platform

Hybrid Cloud Platform 3.13

Increased security for HCP

Security remains a key focus for HCP. In version 3.13 we have made a number of security enhancements and updates to maintain adherence to the latest security standards and recommendations.

This as HCP is constantly validated and tested against the industry best-practice and standards to give our partners and end-customers assurance around security aspects when using HCP as their chosen print infrastructure.

Support for Ubuntu 20 LTS

HCP has extended the support Ubuntu 20 LTS OS system. Supporting latest OS versions enables customers to utilize the most recent operating systems for on-premise installations and Secondary Gateways.

Updated MDM Airwatch/WorkspaceONE

HCP has extended the support Ubuntu 20 LTS OS system. Supporting the latest OS versions enables customers to utilize the most recent operating systems for on-premise installations and Secondary Gateways.

Hybrid Cloud Platform 3.12

Updated Embedded Clients

Updates to embedded clients across a number of vendor platforms including Canon, HP, Konica Minolta, Lexmark, Sharp & Xerox.

Updated Chrome Extension

The Chrome extension was updated to 3.11.2.

Updated PC Client

HCP PC Client has been optimised to accelerate offline notifications and how it submits jobs when connectivity is not available to the cloud.

Hybrid Cloud Platform 3.11

Enhanced Endpoint Security

In HCP 3.11, enhancements have been made to provide additional security of endpoints using the HCP API. These include additional trust models via internal token-based authentication, advanced configuration options for API keys and restriction of allowed connections, to allow customers to tailor HCP to their security requirements

Updated Chrome Extension

An updated Chrome extension (3.11.1) for printing to HCP and EveryonePrint mobile from Chrome devices is now available in the Chrome Web Store. We have added to ability to remotely configure the extension, simplifying mass deployment and added a user authentication workflow for user registration

Hybrid Cloud Platform 3.10

PC Client for Mac

HCP PC Client for Mac now supports MacOS Big Sur (version 11). Please note that support for Apple Silicon (ARM) devices is not yet included.


HCP has added a Search function for users to save time and effort by quickly and easily being able to search for elements in HCP. You can search for printers, queues, users, authentication providers and navigate directly to the page for configuration.

Hybrid Cloud Platform 3.9

Remote Update of Secondary Gateways

  • HCP 3.9 includes a new way to manage Secondary Gateways in your HCP infrastructure – you can now remotely update Secondary Gateways from the Administrator Web User Interface.
  • On actioning updates, the latest version is applied to selected servers and checks made to ensure that the process is successfully completed.
  • Should you need to, there is Rollback option and with the new Servers view, you can easily see status, version and last configuration of your HCP infrastructure.
  • This will save time and effort, enabling customers to easily keep their complete HCP environment updated with the latest features.

Hybrid Cloud Platform 3.8

New Status Views

HCP 3.8 includes a new way to view and manage your HCP infrastructure, further simplifying administration of your cloud printing platform . You can now see all of your Primary Servers and Secondary Gateways in one simple screen, which allows you to easily check the status, last configuration date and navigate straight to the settings page from the Administrator Web User Interface.

Integrity Check

A new Integrity Check has been included in HCP 3.8, which provides a way to check a number of key settings for dependencies and consistency, eliminating potential mistakes during set-up and configuration.

This will enable even faster and hassle-free on-boarding of customers and devices onto the Hybrid Cloud Platform.

Embedded Clients

HCP 3.8 has added support for Kyocera devices, further extending multi-vendor support and giving partners and customers even more flexibility on which devices they connect to HCP.

Hybrid Cloud Platform 3.7

Client-Based Authentication Group Retrieval

When using Client-based authentication, Groups can now be retrieved and synchronised from Azure AD to give greater flexibility in user management and reporting.

Embedded Clients

HCP 3.7 includes updated embedded clients for Konica Minolta (OpenAPI & IWS) & Ricoh (SOP).

These provide an updated user interface, new functionality, improved performance and bug fixes, providing a stronger and more consistent user experience when using HCP with any vendor device.

Hybrid Cloud Platform 3.6

Embedded Clients

HCP 3.6 includes updated embedded clients for, HP (OXPD & Workpath) & Lexmark.

These provide some new functionality, improved performance and bug fixes providing a stronger and more consistent user experience when using HCP.

Performance Enhancements

For administrators, a number of enhancements provide a much faster Web User Interface enabling speedier access to all elements in their HCP environment.

Hybrid Cloud Platform 3.5

Audit Log

HCP 3.5 has a new Audit Log which gives visibility of what has been done and by whom. It allows administrators to see user actions and system changes over a specified time period, aiding troubleshooting and enhancing compliance.

Enhanced Configuration

Embedded Configurations can now be added while adding new printers, making it much simpler for our users to manage their HCP environment.

For a full list of changes, view the version history in the Partner Zone.

How to upgrade

Upgrade an existing version of EveryonePrint Hybrid Cloud Platform (HCP) simply by running the new installer on top of your old installation, and it will upgrade as needed. You can upgrade from any previous version directly to latest. All configurations, license keys etc will be retained.

If you run a Primary HCP server, make sure to always upgrade the primary server first, before upgrading any gateways (”secondary servers”).

The EveryonePrint HCP primary cloud servers have already been upgraded.

For any questions, feedback or problems, please contact us

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HCP Version History

Updated Installation Guide

Previous releases

Hybrid Cloud Platform 3.4

Simplified Configuration

EveryonePrint are always looking to improve the usability and user experience within our Hybrid Cloud Platform – for both administrators and end-users. In HCP 3.4, we have added a number of new options around adding services, ports and printers to make it much simpler for our customers to manage their HCP environment.

Improved Printing

HCP 3.4 includes a number of enhancements to improve print quality, processing time, speed, security and storage options in our PC Client and Unidriver across all vendors. End users will benefit from these without needing to do anything themselves!

Hybrid Cloud Platform 3.3

Client-based authentication

HCP 3.3 has added authentication directly from the PC client, for customers that want this handled entirely on the client side, with only token-related information being exchanged with the HCP server. Authentication can be made with Azure or ADFS.

Hybrid Cloud Platform 3.2

Oracle Database Support

HCP 3.2 now supports Oracle database in addition to MS SQL and PostgreSQL. This enables partners or customers running HCP in their own cloud, to utilise their existing database infrastructure.

Reporting Enhancements

Our latest release has added Departmental reporting to our standard reports. You can now report on print, copy and scan by department or group as well as users and devices.

Printing Improvements

We’ve updated all areas of HCP 3.2 to enhance printing across all vendors. Multiple improvements including finishing options, PDL options, job conversion and print quality have been implemented among others.

Any questions?

Do you want a walk-through of the latest features? Click here to get in contact with one of our solution specialists. 

Hybrid Cloud Platform 3.1

New embedded clients

HCP 3.1 now supports next generation embedded MFP applications from HP, Konica Minolta and Ricoh.  These new embedded clients will typically support the newer device families as well as simplifying deployment and enhancing user experience at the MFP.

Making the driver even better

HCP 3.1 includes an even better driver that is:

  • Smaller
  • Prettier
  • Faster

Further enhancements to industry leading cloud security

Our latest release eliminates the need for multiple authentication credentials through support of single sign on (SAML v2).  This means organizations who use SSO from identity providers like Azure or Okta can single sign-on to the HCP application (web management console).  This integration will also allow customers who use multi-factor authentication or smart cards for enhanced security. 

We also now support password-less user enrollment.  HCP 3.1 can generate one time passwords (or an email with a single use password) that can enable user registration at MFP devices, where a multi-factor authentication might not be possible.

Hybrid Cloud Platform 3.0

Serverless Printing

The HCP 3.0 workstation client enables customers of all sizes to go completely serverless for their print infrastructure – completely cloud. Customers can now create their own print environment on our multi-tenant platform and replace their existing Windows print infrastructure in 2 minutes – as a result of the new HCP workstation client in 3.0.

This will enable cost savings for each eliminated print server, but also happier systems admins due to the reduced workload and simplification of processes. Workstation client supports windows and mac environments.
Serverless PC client

Supporting Zero-Trust Security

The release contains a number of security enhancements, extending our data encryption to cover both in transit, as well as at rest – providing customers with complete confidence as they transition to the cloud.

The release also enables customers to use their own Security Certificates. This means that customers who implement Zero-Trust policies “never trust, always verify” can control end- point trust, meaning no unauthorized access. This is very relevant for high security customers such as financial institutions, defense contractors and government institutions.


Location aware printers: Auto-Discovery

Direct printing users automatically see only the printers relevant to their current physical location.  There’s no IT interaction required, it’s all done automatically by the platform.  This dramatically simplifies new-user on-boarding and users who move between sites don’t have to think about which printer – the profiles update automatically. End-users no longer need to talk to IT to get print up and running – reducing helpdesk calls.

Location aware printers

Eliminating print drivers

HCP has taken the pain out of Print Driver Management by simply eliminating print drivers. This means no more print driver management, instead there will be one single consistent printer installation portal across your entire enterprise.

With the latest enhancements, users can use a weblink to self-service select individual printers, made available by IT.  This is especially helpful where push printing is configured or with customers with many printers. 

Our print driver enables end-users to a pull print queue with advanced print options (Duplex, Staple, Punching, Booklet etc.) selected.  When the user authenticates at their printer, our platform renders the job into print language with selected attributes for specified manufacturer.   

APIs with new possibilities

With HCP you can now prepare, install and configure most of HCP without ever touching a user interface. You can do a FULL customer setup from 0 to 100% in literally minutes, completely automated, prior to deployment. Onboarding new customers has never been easier nor simpler.

Expanded authentication support to include Okta

Okta is a leader in “identity as a service,” specializing in things like enterprise password security and two-factor authentication. Like other cloud systems, its model is designed for customers to integrate new services once they start working with Okta.  HCP now fully supports Okta authentication for users on PC workstations and at MFPs.

Full Featured Single Driver

Added support for Ricoh Streamline NX Share, allowing users to release HCP jobs to Ricoh devices through Streamline NX Share embedded client interface. Also improved integration with Canon and Sharp devices with new embedded clients, and enhanced support for Canon within HCP Universal Print Driver.

Create highly available and extremely scalable HCP configurations with ease

To eliminate a single point of failure, use multiple primary HCP servers, each sharing in the load and seamlessly taking over if one goes down. Scale HCP primary servers horizontally very easily, for even *very* large workloads.

Load balancing and failover for secondary gateways

Configure redundancy and load balancing of secondary gateways by having HCP services run on multiple gateways, by simply checking a box.

Scanning to email has never been easier

We have introduced Scan to My Email to make it possible for HCP users to easily and securely scan documents and send them to their own email address. The process is simple and safe: Users will just need to authenticate themselves at the printer, press scan to their mail, and the documents will then be delivered in the user’s email inbox.

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